Each of your Miss Monogram pieces are personalised by hand! We estimate 2-3 business days for preparing your order, this may increase without warning but we will work to notify you if anything changes.

Everything you need to know about turn around and shipping times can be found here

Personalising & Shipping Times

If you have an urgent order for a last minute gift please visit us at our Sunshine Plaza Boutique or email hello@missmonogram.com.au

Forgot that (insert someone else’s milestone here) and need a present asap? We have you covered!

Sunshine Coast orders can be picked up within a few hours from our Boutique Store

If you're located outside of the Sunshine Coast, get in touch with our team at hello@missmonogram.com.au and we’ll help you find a solution in record time!

Once an item has been monogrammed, we are not able to offer a return or refund, unless of course the item is faulty.

Therefore, please choose carefully and check your order before putting your payment through, because we want you to be as in love with your new purchase as we do!

Absolutely! Our flat rate for international shipping orders is $30 AUD per order.

If you need to send it express please get in touch as price for shipping with vary, email hello@missmonogram.com.au

It's your happy task to deal with any taxes and duties should the need arise - the price you pay to live in some beautiful and exotic location! 

Email our team at hello@missmonogram.com.au and we will reply within 24 hours or visit us at our Boutique Shop

Sunshine Plaza Site 7
Ground Floor
154-164 Horton Parade, Maroochydore

All of our Miss Monogram products are made from either 100% Saffiano Leather or 100% Genuine Leather, which means there are a few tips you can follow for keeping your item in mint condition. We have put them all together in a blog for you

Cherish Your Miss Monogram Bag: A Complete Leather Care Guide

Of course! We have curated wedding gift sets available in our online store ready to order.

But we know every wedding is a reflection of the couple, so get in touch with your ideas and we’ll be more than happy to put together a bespoke package for your special day.
Contact our team through email hello@missmonogram.com.au or visit us at our Boutique Shop

Yes, of course!
We also offer Zippay, Paypal & Amex.

Short answer, no.

Long answer, it isn't on our radar at the moment. Something we take very seriously at Miss Monogram with sustainability and timeless, slow fashion. Vegan and PU leather products for lack of a better word are plastic, and this doesn't allign with our values.

Extra long answer, watch this space! We are working with our manufacture and tanners to source recycled leather. These pieces will be made with a blend of post consumer and pre consumer leather.

Yes, of course!
We also offer Afterpay, Zippay & Amex.

Absolutely! We have Gift Vouchers starting from $50.

Visit our Boutique pop up for a physical card or order online Here